At 778pub, protecting your personal information is something we take seriously. This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have as a user on our Philippines-based sports and casino-style entertainment platform.
When you register on 778pub, we collect basic identification information including your full name, date of birth, email address, and mobile number. This information is required to verify that you meet the minimum age requirement of 18 years and to ensure that your account belongs to a real, identifiable person. We may also ask for a government-issued ID during verification if your account activity requires it. All identification data is stored securely and is only accessible to authorised personnel within the platform. Providing accurate information at registration helps protect your account and ensures smooth access to all platform features available in the Philippines.
To process your deposits and withdrawals in Philippine pesos (PHP), 778pub collects payment-related information such as your GCash account details or other chosen payment method identifiers. We do not store full card numbers or sensitive banking credentials directly on our servers; instead, transactions are processed through secure third-party payment gateways. A record of your transaction history — including amounts, dates, and payment methods — is retained in your account for reference and compliance purposes. This data is used solely to facilitate your financial activity on the platform and to investigate any payment disputes that may arise. You can view your transaction history at any time through your account dashboard.
When you access 778pub through a mobile browser or any other device, we automatically collect certain technical information about your session. This includes your IP address, device type, operating system, browser version, pages visited, and the duration of your sessions. This usage data helps us understand how Filipino users interact with the platform so we can continue improving the mobile experience and overall site performance. It also allows our security systems to detect unusual access patterns that may indicate unauthorised use of your account. Usage data is not used to build advertising profiles and is handled strictly in line with this Privacy Policy.
If you contact the 778pub support team or submit a query through any available channel, we retain a record of that communication along with any information you provide within it. This allows our team to follow up accurately and maintain continuity when handling ongoing or repeat queries from the same user. Support records are used exclusively for service delivery and quality improvement purposes and are not shared with external parties without your consent. The information you provide when seeking help — such as your account details, issue description, or preferred contact method — will only be used to resolve your request. We may also use anonymised support data in aggregate to identify common issues and improve the platform for all users in the Philippines.
The personal data collected by 778pub is used for a set of clearly defined purposes that are all related to operating the platform and serving you as a registered user in the Philippines. Your identification and account data is used to verify eligibility, maintain your account, and process your transactions in PHP. Usage and device data helps us monitor platform performance, detect security threats, and continuously optimise the mobile experience for Filipino users. Support and communication data is used to respond to your queries and improve our service quality over time. We do not use your personal data for targeted advertising, and we do not sell or rent your information to any third-party marketing organisations under any circumstances.
778pub will only share your personal information in specific and limited situations. We work with trusted third-party payment processors in the Philippines — such as GCash and other licensed payment providers — who require certain data to complete your transactions; these partners are bound by their own data protection obligations. In cases where applicable Philippine law or a lawful regulatory authority requires us to disclose account or transaction information, we are obligated to comply with that requirement. We may also share data with fraud prevention and identity verification services where necessary to protect the platform and its users. Outside of these defined situations, your personal data remains within the 778pub platform and is not disclosed to any outside party.
As a registered user of 778pub based in the Philippines, you have the right to request access to the personal data we hold about you at any time. You can also ask us to correct any inaccurate or outdated information associated with your account. If you believe that data is being processed in a way that is inconsistent with this policy, you have the right to raise a concern with our support team for investigation. You may also request the deletion of your account and associated personal data, subject to any legal retention obligations the platform must fulfil. To exercise any of these rights, simply contact our support team using the details provided within your account, and we will respond to your request within a reasonable timeframe.
778pub applies industry-standard security measures to protect all personal data stored on the platform from unauthorised access, loss, or misuse. Account passwords are stored using secure hashing techniques and are never visible to platform staff in their original form. All data transmissions between your device and the 778pub platform are encrypted to prevent interception during transit. We regularly review our internal security practices and update them as needed to address new risks or vulnerabilities. While no system can guarantee absolute security, we are committed to maintaining a high level of data protection that matches the expectations of our users across the Philippines.
Quick answers to what Filipino players most often ask about data and privacy on the platform.
No. 778pub does not sell, rent, or trade your personal information to any third-party companies or marketing organisations. Your data is used exclusively to operate your account, process your transactions, and improve the platform experience for users in the Philippines. The only external parties who may receive limited data are licensed payment processors such as GCash, and only to the extent required to complete your transactions. These partners have their own data protection obligations and are not permitted to use your information for their own marketing purposes. Your privacy is a fundamental commitment of the 778pub platform, not an afterthought.
Yes, you have the right to request the deletion of your account and the personal data associated with it. To make this request, you should contact the 778pub support team directly through your account. Once your request is received, we will process it in accordance with applicable data protection obligations, which may require us to retain certain records for a defined period for legal or compliance reasons. After the retention period has passed, your data will be deleted from our systems in line with our internal data management procedures. If you have any questions about what data is retained and for how long, our support team can provide further clarification.
778pub uses essential cookies and similar session technologies to keep you logged in, maintain your preferences, and ensure the platform functions correctly on your mobile device or browser. These essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use the service. We do not use advertising cookies or third-party tracking pixels designed to follow your activity across other websites. Any analytical data collected through session tracking is used internally to improve platform performance and user experience for players in the Philippines. If you have concerns about how cookies work on the platform, the FAQ page has additional guidance on browser settings and privacy controls.
Yes, 778pub reserves the right to update this Privacy Policy from time to time to reflect changes in the platform, applicable Philippine law, or industry best practices. When updates are made, the revised policy will be published on this page with an updated date at the top. It is your responsibility to review this page periodically so you remain informed about how your data is handled. Continued use of the platform after an update has been published constitutes your acceptance of the revised policy. If you have any concerns about a specific change, you are encouraged to contact the support team before continuing to use the platform.
If anything in this Privacy Policy is unclear or you would like to know more about how your data is handled, our support team is ready to help. You can also visit the FAQ page for detailed answers to common questions from users across the Philippines.